FAQs
We understand that a relative may need to move into a care home out of the area where they’ve been living, in order to be closer to family members. Our home can take private/local authority residents from anywhere else in the country if we have availability, and family members sometimes move elderly relatives from overseas to a home near them in the UK. We’re entirely flexible, and dedicated to helping new residents to settle in quickly.
When you decide you’ve found a home that’s right for your loved one, one of our management team will need to do an assessment of your loved one’s needs to ensure that the home is right for them. Once funding and care options have all been agreed, the team will work with you to plan the moving in process. Everything will be tailored to suit you and your loved one’s needs and situation.
Yes we do. It’s best to contact us to find out more and to get an idea of availability.
Care costs vary depending on your loved one’s needs. The more care they need, the higher the cost is likely to be. The best option is to contact us to get a better idea.
Our skilled and experienced home team have supported many families through this process and we will help you in whatever way suits you and your mother best. We often find that simply showing a loved one around our home is enough to change their mind about care home life when they see the fun that residents are having, and the great care they receive. We will introduce your mother to the home’s friendly team, to other residents, we’ll give her a tour and answer all her questions.
Your mother is also welcome to join us for a day when she can spend longer at the home, doing activities, enjoying a meal, making new friends and generally becoming more used to the idea of living in a care home. Our home offers short term respite stays too, so your mother could even give the home a try for a short time. What’s important is that you have all the time – and all the information – you need to make the right decision.
You can just drop into the home and one of our team will be happy to show you around our home or if more convenient you can call the home and make an appointment
Our home doesn’t have set visiting hours. Our home is our residents’ home and we wouldn’t dream of dictating who can visit them and when. Friends and family can visit whenever they wish and stay for as long as they like. We love it when visitors get involved in activities, stay for a meal or come along on our outings. Visitors can take residents out for trips or bring in their friendly pets.
Absolutely. We care for older people who have a variety of needs. We provide residential and nursing care, so you can rest assured that your mother will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies, while discovering new interests and enjoying superb food.
Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that, as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.
